I tried many time but can't create account in netlify

Admin
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1

I am very tired and frustrated because all my tries to create netlify account is failed. i tried the create account with email or using github but still cannot create. It say me send you identity card for verification i can upload my id card pic but it cannot verify me. Can you banned me or any new users?

2

Hi, your account were automatically marked as spam as an effort to crack down on potential fraudulent behaviour. Please see our VP of security response regarding this.

Luckily, you should now be able to verify yourself via stripe to unlock your account. Please try signing in again and follow the prompts to upload a copy of your ID so we can be sure you are legitimate. If you are not prompted to do this please submit a support ticket and mark the reason as “signup/login”. OR the other option is you can signup for a Pro account and you can bypass the ID verification.

1 Like
3

i can not be able to signin and it cannot say to add id verification again. so can you send a mail for verify my identiy

4

Authentication Error

Authenticating failed due to the following error: We already have a registered user with this email address. Log in to connect your GitHub account.

5

if i log with github it say this error again

6

if i add my id card it say
We were unable to verify your identity and reinstate your Netlify account.

7

One of the IDs must be an acceptable document as outlined here. Can you share your email so we can send another verification please?

1 Like
8

getinforweblanguages@gmail.com
in this email i have github account and i try to connect github to netlify but i am failed to connect

9

reply, please
i have send email but you cannot reply me

11

Hey it say me again with new verification link
We were unable to verify your identity and reinstate your Netlify account.

12

We sent the verification to your account. If you are still unable to verify your ID you will need to signup for a Pro account or migrate to another platform.

13

adegokeadedamola@gmail.com…I am having this same issue

1 Like
15

Hi, the link has been sent to the email above. Please can you check your spam if you don’t see this in your inbox?

Also make sure you use a form of documentation that is accepted by stripe.

16

Dear Netlify Support Team, My name is Mukhammadamin Madiev, and I use your service for hosting my projects and websites. My account is associated with the email address: madievmuhammad85@gmail.com, and I log in via GitHub. Recently, I encountered an issue while trying to access my account. Upon attempting to log in, I received an error message stating that my account requires additional verification. I followed all the provided instructions but was unable to restore access. I have reviewed Netlify’s Terms of Service Netlify Website Terms of Use | Netlify and am confident that I have not violated any of the rules. All the projects hosted under my account comply with your policies and guidelines. I kindly request your assistance in restoring access to my account. If you need any additional information to resolve this issue, please let me know, and I will be happy to provide it. Thank you in advance for your support! Best regards, Mukhammadamin Madiev Email:madievmuhammad85@gmail.com
Github: madievsProjects

17

Hi, I’m not seeing a restriction on your Netlify account. If you are still blocked please follow the instructions outlined in the support guide below.