Support

On-demand Builders This is a place to discuss On-demand Builders. Edge Functions This is a place to discuss edge functions. Build Plugins Please post here for support relating to Build Plugins only. For all other questions and products, please post in #Netlify-support. Support Guides Support Guides are written by Support Engineers in order to help you debug common problems! Please research your problem here first, before making a new post.

Topic	Replies	Views	Activity
About the Support category Support answered , no-solution	0	3552	August 26, 2019
Asking great questions to get great answers Support answered , introductions , no-solution Asking great questions to get great answers When we are struggling with a stubborn bug, about the last thing we want to think about is expending energy on writing a thoughtful request for help, especially if its somethi…	4	5912	September 30, 2019
Forms Notifications are not sending email notifications Support unanswered , netlify-forms , email , solved-by-staff , open , complicated	102	4278	February 9, 2023
Netlify email fetch returning error404 (or net::ERR_FAILED when / removed) Support unanswered , email , solved-by-staff , open	31	176	February 9, 2023
Plugin "@netlify/plugin-gatsby" failed Error: Incompatible Gatsby plugin installed In "onPreBuild" event in "@netlify/plugin-gatsby" from undefined Support unanswered , building , deployment , gatsby , open	6	86	February 9, 2023
Users are being served old static files and old Lambda functions Support unanswered , deployment , lambda-functions , open	0	9	February 9, 2023
Domain name or one of its subdomains is already managed by Netlify DNS on another team Support unanswered , netlify-dns-https-ssl , open	0	9	February 9, 2023
Next.config.js redirects works correctly on local and Vercel, but not on Netlify Support unanswered , redirects , nextjs , open , complicated	11	140	February 9, 2023
___netlify-handler function timeout during nextjs redirect Support unanswered , redirects , nextjs , open	0	14	February 9, 2023
Build failing after upgrade to node 18 Support unanswered , gatsby , open , notified-needs-solution-2	14	1487	February 9, 2023
Netlify forms submissions not working Support unanswered , netlify-forms , open	1	16	February 9, 2023
Help! Our assets are too big 😅 -- right way to use Netlify for static site with lots of assets? Support unanswered , needs_documentation , deployment , gatsby , performance , monorepo , open	2	39	February 9, 2023
Site can't access public folder on running `netlify dev` but is fine when using `npm run dev` Support unanswered , netlify-cli , netlify-newbie , open , complicated	3	40	February 8, 2023
Page Not Found after upgrading @netlify/plugin-nextjs from 3.9 to 4.30 Support unanswered , nextjs , open	0	13	February 8, 2023
Netlify not able to show bullet points Support unanswered , deployment , open	5	35	February 8, 2023
Changing deployment region? Support unanswered , deployment , solved-by-staff , open , learning-thread	86	3999	February 8, 2023
Feb 2 Builds Started Failing and are Still Failing for auto triggered builds Support unanswered , building , open	0	17	February 8, 2023
Netlify dev: Functions cannot be called in dev mode with Prisma: EISDIR Edge Functions unanswered , lambda-functions , netlify-cli , nextjs , open , edge_functions	2	26	February 8, 2023
Can you remove my domain from Netlify DNS? Support unanswered , netlify-dns-https-ssl , open	0	17	February 8, 2023
Node-postgres failure to build in production deploy Support unanswered , building , deployment , open	0	16	February 8, 2023
Cannot connect Atlas Mongodb, in qwik framework with express server Support unanswered , deployment , open , complicated	10	114	February 8, 2023
Know if reCaptcha v2 was checked or not Support unanswered , netlify-forms , open	14	3309	February 8, 2023
Can a free tier instance handle 10k visitors in 10 minutes Support answered , solved-by-staff , performance	1	29	February 8, 2023
Name has a conflicting custom domain in another account Support unanswered , netlify-dns-https-ssl , open	5	50	February 8, 2023
Using pnpm workspaces in 2023? Support answered , building , netlify-newbie	2	43	February 8, 2023
Domain wildcard redirect Support answered , redirects	1	36	February 8, 2023
Problem with file input size (video upload to cloudinary through serverless functions) Support answered , lambda-functions	1	33	February 8, 2023
Split testing is running but not working Support answered , split-testing	6	397	February 8, 2023
Unable to view/remove build plugins Support answered , building , gatsby , mark-for-deletion , escalated-to-helpdesk	5	45	February 8, 2023
Build failed due to a user error. Build script returned non-zero exit code: 2 Support answered , building , deployment	10	404	February 8, 2023