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Topic	Replies	Views	Activity
[Asked Frequently] I have a question about my bill answered , no-solution Last reviewed & updated by Netlify Support on 29 April 2022 If you have a question about a charge from Netlify, you’ve come to the right place. We are happy to assist! First, we have some excellent docs that cover gene…	2	1450	November 4, 2019
[Asked Frequently]: Using tags to get better help answered , no-solution Welcome to our forums! As you can tell - this is a busy place, with lots of people asking and answering questions :slight_smile: We are all in this together! In order to keep things manageable, we are relying on you to …	1	2594	October 10, 2019
Hosting adult /18+ content on Netlify? answered , no-solution I would just like to know if pornographic content is prohibited on Netlify, as I read the terms and found nothing, but I’m afraid to create something and get banned. So I came before asking	7	5813	February 21, 2022
I have a private question / sensitive information answered , no-solution , escalated-to-helpdesk Last checked by Netlify Support Team on April 13, 2022 Do you have a question regarding your site you think that might be better off handled out of the public eye? Examples for this might include compromised sites, bil…	5	1776	January 23, 2020
About the Admin category answered , no-solution , escalated-to-helpdesk	0	1538	August 15, 2019
Modern Slavery Statement answered , netlify-newbie	7	105	September 26, 2022
Transfer project to different Netlify user unanswered , deployment , open	0	21	September 25, 2022
Domain name pricing answered , billing-pricing	3	34	September 25, 2022
Remove Large Media from my site answered , netlify-large-media-nlm , self-solved	4	35	September 23, 2022
Paying with Debit Card answered , billing-pricing	2	28	September 23, 2022
Custom domain purchase says "transaction declined" answered , deployment , solved-by-staff , complicated	14	144	September 22, 2022
Is it against the terms and conditions to use one account for multiple people from a deployment-use Slack bot? answered , deployment , netlify-newbie , solved-by-staff	4	50	September 22, 2022
Is my account suspended? answered , deployment , mark-for-deletion , solved-by-staff	9	103	September 21, 2022
Can't make payment answered , escalated-to-helpdesk , billing	1	29	September 21, 2022
Login issue: invalid authorization code answered , identity , solved-by-staff	7	71	September 20, 2022
My account has been suspended due to non-renewal of a domain a no-longer need answered , billing-pricing , mark-for-deletion	1	35	September 20, 2022
Cannot Acess Account Signin with github answered , git , netlify-forms , email	5	54	September 19, 2022
Wrong email address in team audit log answered , ux	1	45	September 19, 2022
Transaction Declined answered , billing-pricing	3	470	September 19, 2022
Account suspended just after adding domain answered , authentication , security , notified-needs-solution	1	48	September 18, 2022
Custom domain not working! answered , deployment , netlify-analytics , netlify-dns-https-ssl , redirects , branch_subdomain_ssl	6	81	September 14, 2022
Use my old slug because i deleted my old account for my new account answered , settings-config	9	497	September 12, 2022
I own a domain but its already in use and registered? answered , deployment , solved-by-staff , escalate-to-support	10	108	September 10, 2022
Questions about Upgrading to Pro Plan answered , billing-pricing , notified-needs-solution-2	1	89	September 9, 2022
Transaction declined while trying to save my debit card details for my custom domain payment answered , billing-pricing , solved-by-pilots , notified-needs-solution-2	5	151	September 8, 2022
Billing me 400 USD ! while I am in my pro plan and in my (Free Month) answered , billing-pricing , escalated-to-helpdesk , notified-needs-solution-2	3	79	September 6, 2022
Increase @netlify/plugin-gatsby Function timeout answered , lambda-functions , solved-by-staff , functions_timelimit	10	414	September 6, 2022
Transaction denied on Credit Card Payment answered , escalated-to-helpdesk , notified-needs-solution-2	8	462	September 5, 2022
I need the domain registration limit lifted immediately please answered , deployment , notified-needs-solution-2	3	107	September 4, 2022
Account Suspended answered , netlify-newbie , email , solved-by-staff , notified-needs-solution-2	5	172	September 1, 2022

[Asked Frequently] I have a question about my bill

answered , no-solution

Last reviewed & updated by Netlify Support on 29 April 2022 If you have a question about a charge from Netlify, you’ve come to the right place. We are happy to assist! First, we have some excellent docs that cover gene…

2

1450

November 4, 2019

[Asked Frequently]: Using tags to get better help

answered , no-solution

Welcome to our forums! As you can tell - this is a busy place, with lots of people asking and answering questions :slight_smile: We are all in this together! In order to keep things manageable, we are relying on you to …

1

2594

October 10, 2019

Hosting adult /18+ content on Netlify?

answered , no-solution

I would just like to know if pornographic content is prohibited on Netlify, as I read the terms and found nothing, but I’m afraid to create something and get banned. So I came before asking

7

5813

February 21, 2022

I have a private question / sensitive information

answered , no-solution , escalated-to-helpdesk

Last checked by Netlify Support Team on April 13, 2022 Do you have a question regarding your site you think that might be better off handled out of the public eye? Examples for this might include compromised sites, bil…