I can't create my netlify account using github

I can’t create my netlify account using github. It’s gives me an error, that is “We were unable to verify your identity and reinstate your Netlify account.”
This is my github username " Tanjumnahar20"

Hi, did you submit your ID documents? You should now be able to verify yourself via stripe to unlock your account. Please attempt to sign in again and follow the prompts to upload a copy of your ID so we can be sure you are legitimate. Please view a list of acceptable documentation for your country here. If you are not prompted to do this please submit a support ticket and mark the reason as “signup/login”.