The safety and security of our platform is of paramount importance to Netlify, and our fraud and abuse mechanisms play a critical role in ensuring a safe and secure environment for all our customers.
The tuning of our fraud and abuse mechanisms can sometimes result in false positives and inconvenience for our users. Please know that we are actively working to address these issues and make necessary improvements to ensure a smoother and more accurate experience for all our customers.
As part of our commitment to resolving this matter promptly, we are currently processing support cases for those who wish to have their accounts reviewed. Rest assured that our team is dedicated to thoroughly reviewing each case, and we aim to have all relevant matters resolved within the next 24 hours.
If you are experiencing any login issues or encounter any difficulties with your account during this process, we encourage you to reach out to our support team if you haven’t already.
Thank you,
Mark Dorsi - CISO Netlify