Can't create account - Unable to verify with stripe

Admin
1

Hey Netlify team,
Created an account with the eventual intention of using you for hosting. Tried to log back in and am asked to verify with stripe (no problem!), clicked verify and get the message “We were unable to verify your identity and reinstate your Netlify account.” Not sure what to do here, would love to open an account and use your services.

I noticed some people have issues with copyright material being uploaded, but I have yet to submit any material. My account was opened, learned the interface a bit and then logged out.

Appreciate any help.

Thanks,
-Austin H

2

Hi :wave:t6: welcome to the community @Auzy! Your account was automatically marked as spam in an effort to crack down on potential fraudulent behaviour. Please see our VP of security response regarding this.

You can verify yourself via stripe to unlock your account. Please view a list of acceptable documentation for your country here..

3

I am not able to signup on netlify. When I try to create an account using github it says " Authenticating failed due to the following error: Your account requires additional verification. Please check your email and follow the instructions to verify your account", but I am not receiving any mail, and if i try to sign up with email, then it says “Check your muhammadabubakarjamiu@gmail.com inbox for instructions from us on how to verify your account”, but then again I dont see any mails in my inbox. Please solve this problem.

4

hi :wave:t6: thanks for reaching out! I can see the account associated with the email above has now been activated.

Cheers!