Can't Log In/Create Account

Hi, I tried to create a new account on Netlify using my GitHub but I was suspended. I am a student of SheCodes, a coding bootcamp and hosting my project plus learning how to use Netlify is a qualifier for my learning track. I do not understand what else to do.

My email is munamenuga@gmail.com I would appreciate any help. Thanks.

P:S; Yes i followed the prompts to change my password

Hi :wave:t6: welcome to the forums! Glad to see you found us. Your account was automatically marked as spam in an effort to crack down on potential fraudulent behaviour. Please see our VP of security response regarding this.

You can verify yourself via stripe to unlock your account. Please try signing in again and follow the prompts to upload a copy of your ID so we can be sure you are legitimate. Please view a list of acceptable documentation for your country here. .

If you do not want to verify your ID you can bypass this step by signing up for a Pro tier account.

1 Like

Hey Sam, Thanks for the feedback. @SamO, I checked the ID verifications for my country and I can provide that but there’s no link being sent to my email by netlify that will lead me to a verification portal.

Attempt to log back in and click the blue button that states verify ID. You can verify yourself that way.

@SamO, I just did but there’s no blue button :frowning:

@SamO also this is the log in page

Hi, we have sent the verification to your email. Can you please check your spam if you don’t see this.

Hey @SamO , can you you please send verification link to email?

Hi there, I just sent one to you! Hope this helps.