Suspended Account?

Hey SamO,

I have signed up for the Pro account and have still been unable to receive any kind of help from the support staff at ZenDesk, I just keep receiving replies from different people but no one is explaining to me what is going on, so I had to reach out to developers elsewhere for info on the situation. Here is what’s going on (copying from the email I sent) :

So I performed the following steps to resolve the name server problems:

https://answers.netlify.com/t/netlify-dns-stuck-for-my-domain/87203

But still no luck in getting these domains active again. It is saying they are not being served by Netlify, which doesn’t make sense since I purchased the domains through Netlify and am unable to transfer them anywhere else.

I would also like information on why my account was suspended if possible, because I haven’t been given a reason for that yet either.

Thanks