Las week, My account was suspended, because some third party claim that we could be suspicious of breach on Copyright and phissing,
After receiving an answer here, and finally reaching helpdesk by email, I was able to show proof that our sites are legitimate, so after a day in hell without the ability to give service to our clients. our account was restablished to normal. and all the sites were up again.
But around half an hour ago, this just happened again,
My apologies that you have encountered this again-- your site has been reinstated.
When Netlify receives a report of phishing, we suspend the site. Your site was reported to us twice, once by Axa bank and once via Netcraft. I suggest you address this with your site’s trademark owner, Axa bank, as they likely pay for a service that detects phishing and impersonation.
What I can suggest in terms of Netlify is that you upgrade to a Pro account or higher. We have different phishing review processes for free accounts versus Pro accounts, and an upgrade will ensure you get a closer review should future phishing reports come in.
I know this is not an ideal response, and I have surfaced this experience to my team so that we can reflect on and refine our processes. Let me know if you have additional concerns or questions so that I can loop in the appropriate folks.
Gooday. Am Lanre Omotosho
My Netlify account was suspended immediately after I signed up on Netlify, I have sent review more than 5 times but up till now no response.
Please I will appreciate if my account can be reactivated back.
Here is my email address: Omotoshoolanrewau@gmail.com
Thank You
There have been zero sign-ups at Netlify using that email address. If you are having login issues, it is because there is no account at all for that email address. You will need to sign-up before you can login.
Hello, My Account Is Suspend After 2 Years Without Any Reason, My Websites Are Stuck Now, Kindly Reactivate My Account For Only 1 Day Please, I will Transfer All My Site To Another Platform. Kindly Help Me.
I just created a Netlify account using GitHub, yet it gave me an authentication error, so I signed in using the Gmail, only to see that my account has been suspended. I haven’t even signed in fully, I have not even gotten the chance to see what the app looks like, yet in under 3 minutes of signing up, I got suspended.
I assumed maybe its an error on your part, so I created another account, but from Gmail signup instead (using a different email), it sent the confirmation mail, I clicked it and it told me time out, reset password. To no surprise, immediately after the reset, it suspended my account, again.
I intend to use Netlify to host my NFT minting website (dapp) like most people.
We don’t recommend hosting NFT websites on our free plan. If you’re interested, we can ask the sales team to reach out to you to discuss about our Enterprise offering.
Hello @hrishikesh , My 2 years old Account Is Suspend Without any prior notice or notification, all my running sites are stuck now, kindly reactivate my account for just one day , i will transfer all my site to another platform, Please its a humble request reactivate my account for just one day please.
Ok Sir, Thank you for your reply. Can you look into this for me? My work is stuck because of the deactivation of my acount, kindly reactive my acount for one day i will remove and transfer all my websites if you don’t want me on your platform. Please just this little help i need from you.
we still cannot locate the account you are referring to. What site did you create on this account?