Hi, I’m trying to add a custom domain to my site (https://brendonkoh-portfolio.netlify.app/ ) and I’ve run into the error message shown below:
rbind.io or one of its subdomains is already managed by Netlify DNS or another team
As rbind.io isn’t a subdomain I have access to, I am not able to delete the subdomain from the other team that supposedly owns it. (as suggested by other forum posts on this topic) I’m not sure how to proceed from here and would really appreciate any assistance, thank you!
I’ve also raised the issue over on the rbind.io github (Request for rbind.io subdomain · Issue #926 · rbind/support · GitHub ).
Hi @brendonkoh ,
The DNS Zone has been deleted from the other account.
mac
January 25, 2023, 11:53pm
#3
Hi @hrishikesh ,https://bealapinska.netlify.app/
SamO
January 26, 2023, 1:30pm
#4
Hi @mac
Welcome to the forums and thanks so much for reaching out!
If you delete the DNS zone on the other team, you will be able to use the domain on your new team.
If you cannot find the other team or DNS zone, we have a DNS verification process. There is more information about that here:
Last checked for accuracy in November 2021.
Are you receiving the error “another site is using this domain” when you are trying to add your custom domain to your netlify site?
Read on! This is easy to fix.
This is happening because the custom domain you’re trying to use already exists on Netlify under a different account.
If you have some idea of who might be using the domain (maybe a previous collaborator or an agency you’ve worked with in the past?), the quickest way to get this resolved i…
Please let us know if you create the verification DNS record or if there are any other questions.
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