Domain name or one of its subdomains is already managed by Netlify DNS on another team

Support
1

Netlify app: https://andrerio.netlify.app/

Custom domain: https://andrerio.com/

Error when attempting to add a custom domain:
“https://andrerio.com/ or one of its subdomains is already managed by Netlify DNS on another team.”

I didn’t find any solution that can help. Thank You!

2

Hi :wave:t6: ,

If you delete the DNS zone on the other team, you will be able to use the domain on your new team.

If you cannot find the other team or DNS zone, we have a DNS verification process. There is more information about that here:

​Please let us know if you create the verification DNS record or if there are any other questions.

3

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I have this problem, my website is in an account with the email pcviola.dev@gmail.com, I have another account with the email pc7viola@gmail.com but I don’t have any more websites on it

4

I don’t see any site or account using pauloviola.dev domain. Has this been resolved?

6

Hi @pc16,

I do see the domain assigned here:

and a DNS Zone here:

Note that the DNS isn’t configured correctly for Netlify DNS. I’m showing an inactive DNS Zone:

dig pauloviola.dev NS +trace | tail -n 6
pauloviola.dev.		900	IN	NS	ina2.registrar.eu.
pauloviola.dev.		900	IN	NS	ina1.registrar.eu.
pauloviola.dev.		900	IN	NS	ina3.registrar.eu.
;; Received 244 bytes from 93.180.71.203#53(verify1.registrar.eu) in 141 ms

You’ll want to change the name servers at your registrar to the Netlify name servers mentioned here:

7

domain name : rotaractjpnagar.org
netlify app : rotaractjpnagar.netlify.app

I am getting the error : rotaractjpnagar.org or one of its subdomains is already managed by Netlify DNS on another team.
I tried to check if i have another team but I am unable to and i even tried to reset the dns settings but nothing seems to work ,need help with the same

9

I’ve sent this to the helpdesk. You should hear back soon.