One of its subdomains is already managed by Netlify DNS on another team

I am getting this error “catreus.co or one of its subdomains is already managed by Netlify DNS on another team.”.

Following discusses this. However, I dont know what my other team is. I know I linked github to deploy the application to netlify, but I removed it from github. I did a manual deploy.

Please help me resolving this issue.

Thank you
Nimal Perera

Hey there, this is happening because the custom domain you’re trying to use already exists on Netlify under a different account.

If you have some idea of who might be using the domain (maybe a previous collaborator or an agency you’ve worked with in the past?), the quickest way to get this resolved is for you to contact that person directly and ask them to remove the domain from their account here:

Netlify App > “Options” dropdown > “Remove domain”

If you’re not sure, please verify domain ownership and let us know by responding here when that’s done. If the verification is successful we can remove the domain from the other account so you can use it on yours.

Hello Sam,

I have added the TXT record to namecheap.com with values

Host: verified-for-netlify
Value: Link to this discussion “One of its subdomains is already managed by Netlify DNS on another team

Please let me know whether you were able to fix it.

Thank you
Nimal Perera

Hi, thanks for verifying! I just removed the domain from the account. You should be able to add the domain to your site. (:

Thank you sir. It started to work now. Appreciate your prompt reply :slight_smile:

Does https be enabled by netlify automatically? or do I have to purchase SSL for this?

SSL certificates are configured automatically or you can upload your own. DNS propagation takes 48 hours so you will need to wait till propagation is complete before you see the cert generated.

ok Sam. Thanks again!!!

You’ll have to state the domain before anyone can help @dym