Subdomain is already managed by Netlify DNS on another team

Hey Team,

I have a site I need to deploy. When I went to Add a custom domain under Domain Management. I received the error:

‘one of its subdomains is already managed by Netlify DNS on another team.’

The domain is ours, we didn’t add to other applications.

I have added adding a TXT record to my DNS settings.

Thanks.

Alejandro

Hi Alejandro :wave:t6: welcome to the Netlify support forums! What’s the domain name?

Hi! The domain name is aceleradora-agil.com.br

Hi, aolchik. Thank you for making the verification TXT record. Now that the verification is complete, please feel free to delete it at any time.

The domain has been removed from the other account and it should be possible for you to add it now. However, if you still cannot or if there are any questions, please reply here to let us know.