Getting error one of its subdomains is already managed by Netlify DNS on another team

[datsdaksh]

I am adding the project to my account and adding custom domain to it, but after clicking on verify domain i am getting an error :one of its subdomains is already managed by Netlify DNS on another team.

But i haven’t used it before, and i own the domain, so how to add that domain…

[dig]

You’ll find the following support guide useful @datsdaksh

[Support Guide] "another site is using this domain" Verifying domain ownership for Netlify production domain

Last Reviewed by Netlify Support Staff: September 2023 Are you receiving the error “another site is using this domain” when you are trying to add your production domain to your netlify site? Read on! This is easy to fix. This occurs when you are trying to add a production domain that already exist on Netlify under a different account. Do you know who might be using the domain (maybe a previous collaborator or an agency you’ve worked with in the past?), the quickest way to get this resolved i…

[charlottechhum]

Hey there! @dig is spot-on, you’ll want to follow that guide and let us know when the record is ready to be looked at! Thanks!

[mayurgudi]

Hi
In my case its “locusinfratec.com”
I own this domain and I need to use it but it says it’s already managed by another team.

I have added text record where
Name: verified-for-netlify
Data: locusinfratec

Please free this for me. Thanks.

[hrishikesh]

The domain has been removed from the other site.