Subdomain already managed other Netlify DNS

Hello I want to add my domain by when I click on add new domain and enter domain name then it shows error like domain is already managed by other netlify dns.
I don’t know the exact issue I just purchased the domain I didn’t used this domain on netlify before. After reading your forum on this issue you ask to verify the domain I have also put the TXT record in my domain name - I will attach the screenshot please check this issue and help me to connect my domain

my domain which I want to add is -

Hi the DNS zone has been removed from the previous account so you should be able to add this domain to your account.

Hello, I just checked still showing same error. Please help me. I m leaving here my error screenshot…

please help me I m not able to add my domain -

I already put txt record by for verification.
host - verified-for-netlify
value -
TTL - Automatic
this record I put Please help me my domain name -

I m not able to add my domain still in my netlify account. Please let me know if you can help I need to submit my project today but domain not connecting please please help me :smiling_face_with_tear:

Hi @digital230 I apologize for the delay with this and I hope you can still submit your project in a timely manner. I just removed the DNS zone it took some time for us to locate the domain. Please let me know if you are not able to add this domain on your end and I will escalate accordingly.

Hello thank you so much my issue solved now my domain added

I’m facing the same error with my domain:

I closed a previous Netlify account and create another, but the domain is pointing to the previous account and I’m not able to login because it does not exist anymore.

Please, someone can help me? Thank You.

Hi there @br7 ! You can prove domain ownership by creating a TXT record at your domain registrar. Please use and the value of “Verified for Netlify case br7”. You can reply here when it is ready and we will release the domain for you.

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Hello Charlotte,
Done. Thank You :slight_smile:

HI @br7, I’ve removed the association with the previous account and you should be successful in adding the domain now.

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Hi, I am very worried about my account, it got suspended for no reason just after deploying a site where I was exercising with bootstrap, I managed 3 websites with that account and now I can’t login to remove the domains so I can use it in another Netlify account, so it says when I want to add the domain I already own that the domain is already managed by another account Netlify DNS, so if possible I would like to gain access to my account or atleast trasnfer the DNS or remove it at all so I can use it in an another account, I am in a bad position because my 3 of client’s websites is down. I tried contacting the Netlify support even on Instagram and gmail trying to explain my problem but no response at all, the account that was suspended is “” I also can confirm that this is my account using any ID or Passport, I just want to be able to gain access to my account and the work I have there deployed through years!!!

Thank You, Dren!


Please don’t post duplicates: Suspended Account (URGENT) - Admin - Netlify Support Forums

please help or one of its subdomains is already managed by Netlify DNS on another team.

Hi @mohammed12 :wave:t6:,
Please verify your domain with a txt record.

host -t txt
Host not found: 3(NXDOMAIN)
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okay I added it on my domain name in namecheap

done what next please ?

I’m still not seeing the TXT record, you can try to verify it on your end by running

host -t txt

to ensure you’ve created it correctly

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where i can execute this command (host …)?

where i can execute this command (host …)?