Problem Adding Custom Domain - Another site is already using

[Fernando_Arce]

Hi there. I have added a TXT record on Hover. What do I need to do now to verify ownership of my domain on netlify? Please help

[Melvin]

Hi @Fernando_Arce,

I’ve responded to your other post here:

Trying to verify domain ownership

Hi there, I am having trouble adding a custom domain to my site on netlify, even though i own the domain name through Hover. I saw the help forum said to add a TXT record on Hover. I have done that already. What else do I need to do now? Please help. Thank you. Fernando

Please let us know in that post the custom domain you’re trying to add and the site you’re trying to add it to. We’ll then be able to verify the TXT Record. Thanks!

[Fernando_Arce]

Hi Melvin,

Thanks for responding. and sorry for my sloppiness. I’m not a tech-person!

The custom domain i want to add is fernandoarce.ca

and trying to add it to the site: https://fernandoarce.netlify.app (that’s the “subdomain” as i undrestand it?)

I hope this is the info you’re asking for?

Please let me know.

Fernando

[SamO]

Hi @Fernando_Arce can you follow the instructions in this support guide. Once this is done please come back and verify and we will release the domain from the other account.

[Support Guide] "another site is using this domain" Verifying domain ownership for Netlify custom domain

Last checked for accuracy in November 2021. Are you receiving the error “another site is using this domain” when you are trying to add your custom domain to your netlify site? Read on! This is easy to fix. This is happening because the custom domain you’re trying to use already exists on Netlify under a different account. If you have some idea of who might be using the domain (maybe a previous collaborator or an agency you’ve worked with in the past?), the quickest way to get this resolved i…

[Fernando_Arce]

Hi,

I believe I followed the instructions. Not sure if I am missing something.

I wen to my domain host (Hover), and added a TXT record. In the “content” box I wrote verified-for-netlify. In the “host” box I wrote @. TTL I left as default.

I’m not sure if I’m supposed to do anything else.

My custom domain I want to add is fernandoarce.ca

The netlify domain under which the site “deploys” is https://fernandoarce.netlify.app/

Please advise if this is not what you are looking for.

Thank you

[hrishikesh]

Hi @Fernando_Arce,

Looks like you’ve added the domain already.

[Fernando_Arce]

Hi,

Yes, I received a message the domain had been removed from the other site, so I went and tried to follow the instructions and seems like I have done it, because the website and domain are working properly.

Thank you and to everybody for all your help!

[jeongho]

Hello. I’m having the same issue for domain supergate.ai
I have added a TXT record on godaddy.
please verify my ownership.

[Melvin]

Hi @jeongho,

Thanks you for reaching out! I’ve verified and you should be able to use the domain now.

[Mussassa]

Hello Netlify team,

I’m facing the same issue. I have already deleted the DNS domain on the other account, but I can’t the domain on the new account, it’s always saying “yetoshiwakandaclub.com or one of its subdomains is already managed by Netlify DNS on another team.”.

My domain is yetoshiwakandaclub.com and I already added a TXT file on hostinger. Please help me, I want to use the domain on the new account.

[luke]

Hi, @Mussassa. Thank you for creating that verification DNS record. Please feel free to delete it anytime now that the verification is complete.

The DNS zone has been removed from the other team now. ​Please let us know if there are still errors when adding the domain to the new site or team. (There should not be but, if there are, we’ll be ready to keep working on this.)

[ImmersiveTechLabs]

i have isssue in add custom domain of go daddy immersivetechlab.com.

immersivetechlab.com is already registered. If you registered this domain name through a different registrar, select Add domain to begin delegating it to Netlify.

kindly remove from my account so i can add again to deploy my site

[SamO]

Can you please create a verification DNS record these steps here.