Clubnights.fun or one of its subdomains is already managed by Netlify DNS on another team

[ankitch01]

Custom domain: clubnights.fun
Netlify subdomain: clubnightsfun.netlify.app

I am unable to add custom domain. Getting below error:
clubnights.fun or one of its subdomains is already managed by Netlify DNS on another team.

I have updated a TXT file (verified-for-netlify) to confirm you that I own the domain and I want my domain to point to “clubnightsfun.netlify.app”

[nathanmartin]

@ankitch01 The relevant support guide is here:

[Support Guide] "another site is using this domain" Verifying domain ownership for Netlify production domain

Last Reviewed by Netlify Support Staff: May 2024 Are you receiving the error “another site is using this domain” when you are trying to add your production domain to your Netlify site? Read on! This is easy to fix. This occurs when you are trying to add a production domain that already exists on Netlify under a different account. Do you know who might be using the domain (maybe a previous collaborator or an agency you’ve worked with in the past?), the quickest way to get this resolved is for…

Text/Value: link to your public post or case number if we’re helping you in our helpdesk

The value should be https://answers.netlify.com/t/clubnights-fun-or-one-of-its-subdomains-is-already-managed-by-netlify-dns-on-another-team/120703

[ankitch01]

I have updated the TXT value. Please verify.

[nathanmartin]

@ankitch01 Looks good to me:

I can’t do anything further for you though, as I don’t work for Netlify.

You’ll need to wait for their support team to action the release from the other account.

I requested that Netlify make it something that users can self-service back in Oct 2021, but it hasn’t received any love:

Fix another site is already using this domain self-service

ISSUE Currently when your domain is associated with a Netlify account and you want to migrate it to another Netlify account you must have access to the original Netlify account, otherwise you need to contact support to get it removed from the original account. Using the ticket system for such a migration request, (like we’re experiencing now), takes 48 * n hours on a Pro or Business account. Thus far it has been 42 hours for the initial response (only confirming verification instructions), and…

[sid.m]

@ankitch01 I’ve removed the domain from the previous account, you should be able to connect it successfully to your site