Custom domain or one of its subdomains is already managed by Netlify DNS on another team

Support
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1

Netlify site name: https://flowcafe.netlify.app
Custom domain: flowcafe.gr
Error message: flowcafe.gr or one of its subdomains is already managed by Netlify DNS on another team.

Please Help!

2

Hi @Steezy, this domain is currently connected to another site. I can remove the association provided you can verify ownership by creating a TXT record. You can follow the steps in this support guide to create a TXT record:

Let me know once you’ve created that record and I’ll take a look.

3

I have created a TXT record. Let me know if I did something wrong. Thank you for your help.

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4

Hi there, I’m unable to see the TXT verification. Can you ensure you’ve created it on the correct domain?

5

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6

Am I doing something wrong? Sorry this is my first time doing this so I’m kind of a noob

7

The domain has been removed from the other site.

8

Hi Netlify Support,

I’m trying to add my custom domain uzaroom.ir to a new Netlify project, but I get this error:

uzaroom.ir or one of its subdomains is already managed by Netlify DNS on another team.

The previous Netlify account/team that had this domain was deleted, but the domain still seems to be locked/managed by that old team.

My domain is currently managed through Cloudflare, and I can verify ownership by adding a TXT record if needed.

Could you please remove/release uzaroom.ir from the old Netlify team so I can add it to my new Netlify project?

Thank you.