Custom domain managed by Netlify DNS on another team

[dataworx]

Hello - I am attempting to attach a custom domain veritas-foundation.org to a Site but facing the error " veritas-foundation.org or one of its subdomains is already managed by Netlify DNS on another team."

I am not able to locate the account and delete the reference. I have added a TXT record to the domain as
verified-for-netlify.veritas-foundation.org pointing to the Netlify app at: veritas-foundation.netlify.app

Could you please remove the existing reference to this domain in Netlify so it can be added to my site?

Thanks
dx

[luke]

Hi, @dataworx. Yes, our support team can do this. Would you please create a verification DNS record using these instructions?

[Support Guide] "another site is using this domain" Verifying domain ownership for Netlify production domain

Last Reviewed by Netlify Support Staff: September 2023 Are you receiving the error “another site is using this domain” when you are trying to add your production domain to your netlify site? Read on! This is easy to fix. This occurs when you are trying to add a production domain that already exist on Netlify under a different account. Do you know who might be using the domain (maybe a previous collaborator or an agency you’ve worked with in the past?), the quickest way to get this resolved i…