Plan: Free (credit-based)
Current billing period: Jun 16 to Jul 15
My dashboard shows the banner “has run out of credits, production deploys and Agent Runners are currently disabled.” Production deploys are blocked and the deploy option is gone from the UI.
This is contradicted by my own billing page. Usage and billing shows “Credits available: 30”, and the Credit balance panel shows “30 / 30 credits remaining”, granted July 9, 2026, expiring July 16, 2026, with a full progress bar.
So the account has 30 unused credits, but the run-out flag and the deploy block are still active. It looks like the flag was set when I exhausted my monthly allotment earlier in the cycle and was not cleared after the new 30-credit grant landed today. Several other Free-plan users have reported the same symptom recently.
Could a staff member clear the stuck run-out flag on my team so I can deploy against the credits I currently have? I can share my team name or account email by private message if needed. I am not looking to upgrade or purchase credits, since the credits are already available.
Thanks.