My Netlify account has been suspended

I signed up on netlify, but I am not able to login. It says my account has been flagged due to increased potential for fraudulent behavior. As a result, we are unable to enable your account.

Please help me fix this error
Thank you

my email is, I’m using netlify from Nigeria. please i need this issue fixed.

Hi, your account were automatically marked as spam as an effort to crack down on potential fraudulent behaviour. Please see our VP of security response regarding this.

Luckily, you should now be able to verify yourself via stripe to unlock your account. Please try signing in again and follow the prompts to upload a copy of your ID so we can be sure you are legitimate. If you are not prompted to do this please submit a support ticket and mark the reason as “signup/login”. OR the other option is you can signup for a Pro account and you can bypass the ID verification.

I am unable to verify via this stripe you mentioned. It is not working. I don’t think there is option for Nigerians to even register an account. Can you please help fix this error please? I feel tired already of the stress

I just registered the account on netlify, not even logged in to the account before i was suspended.

Hi, please log a ticket if you haven’t already so we can review this in our helpdesk.

how do I log a ticket? I sent a mail to support. it is auto-reply and it keeps telling me nothing can be done

I have log a ticket, nothing was done. I get an automated email. Can you not do rectify it, without making me go through all these stress? Why is it so hard to use your platform? I have been on this for more than almost 10 days now. This is not a good experience at all. my email is

Hi, we have responded to your query. Please refer to ticket number 205421