Issue provision certificate custom domain


I built my Netlify website ( and I linked it to a Google domain ( The Google name servers are pointing to the Netlify ones, so no DNS issues there. However, when I try to provision a SSL certificate for my website, first it works but when I refresh the page, I get the following error: “We could not provision a Let’s Encrypt certificate for your custom domain”. Am I missing something?

Thank you,

Hi there! We’ve created this DNS Quickstart guide for this very purpose - to get you up and running as quickly as possible.

Please take a look. Additionally, we have this Support Guide too that outlines all of our DNS resources. Lastly, there are tons of DNS questions you can access through our search! If your problem still persists after reading through all relevant guides, please post again and we will troubleshoot with you.