hi @eduardocarlostoledo , thanks for adding the TXT record. The domain has been removed and is available for you to use!
Help Needed
Site ID: a92100fa-59ed-4840-8a76-c11244767c23
Site name: legitshot
Domain: legitshots.com
DNS issue: legitshots.com or one of its subdomains is already managed by Netlify DNS on another team.
Added TXT record
Thank you for resolving, best regards.
1 Like
hiya 
thanks for writing in. I don’t see a txt record for this domain. I see the following:
% host -t txt verified-for-netlify.legitshots.com
Host verified-for-netlify.legitshots.com not found: 3(NXDOMAIN)
Can you make sure you follow the instructions outlined in this guide and ensure you link to this thread?
Please … i need help
Site ID: a92100fa-59ed-4840-8a76-c11244767c23
Site name: legitshot
Domain: legitshots.com
DNS issue: legitshots.com or one of its subdomains is already managed by Netlify DNS on another team.
Added TXT record
Hi @emmadavid063, this is what I see when I dig for the TXT record.
% dig verified-for-netlify.legitshots.com TXT
; <<>> DiG 9.10.6 <<>> verified-for-netlify.legitshots.com TXT
;; global options: +cmd
;; Got answer:
;; ->>HEADER<<- opcode: QUERY, status: NXDOMAIN, id: 34370
;; flags: qr rd ra; QUERY: 1, ANSWER: 0, AUTHORITY: 1, ADDITIONAL: 1
;; OPT PSEUDOSECTION:
; EDNS: version: 0, flags:; udp: 512
;; QUESTION SECTION:
;verified-for-netlify.legitshots.com. IN TXT
;; AUTHORITY SECTION:
legitshots.com. 968 IN SOA dns1.registrar-servers.com. hostmaster.registrar-servers.com. 1709649497 43200 3600 604800 3601
The SOA record is returned when the requested record is missing. This is also clarified by the ANSWER: 0 in the response meaning there is no answer to the DNS query.
You can also test if the DNS record is working using a web based interface like the one below:
https://toolbox.googleapps.com/apps/dig/#TXT/verified-for-netlify.legitshots.com
That page above currently says: " Record not found!"
Would you please double-check the DNS record and let us know when the link above works?
Thanks for responding. I have removed the DNS zone for the domain.
1 Like
Thank you verrrryyy much … issue resolved
1 Like
We are facing the same issue for our domain name: https://unicodesolutions.co/
Hi @unicode-sa , let us know when you’ve created a TXT record and we will take care of it. The instructions are located in: [Support Guide] “another site is using this domain” Verifying domain ownership for Netlify production domain
Hi there,
Appreciate your fast response, we were able to delete the DNS from the previous account and then it worked as expected.
I’m having the same issue with handongryong.com I removed the domain from the account I was using and withdrew my ID, but it says the domain is already in use, I added TXT to it. Please help me solve it.
@eastdraconis I’m not seeing a TXT record for that domain:
% host -t txt verified-for-netlify.handongryong.com
verified-for-netlify.handongryong.com has no TXT record
Hi!
I have the same issue
Site name: https://ragnorakdev.netlify.app
Domain: https://ragnorak.dev
thank you!
The domain should now be available to use.
1 Like
I have the exact same issue ; could you help me out, please?
old site Name: https://testappfront.netlify.app
new site name: oldtestfront.netlify.app
Domain: karasweetsuae.com
Thank you!
Do you have access to the old team where the domain is in use @ahmed.m.eng.br? If you do, remove the domain from the project and and team (if using Netlify DNS) then you can add it to the new project.
You already did what?
Does this mean the domain was using Netlify DNS? Did you remove the domain from Netlify DNS on the Team’s Domains Page?