hello. my account was suspended today and my sites were taken offline. I don’t understand why. is there anyone i can speak to about this? i tried to appeal it, but it seems like i just got an automated response. i’m new to using netlify. please advise. thanks.
I want to second this post. I just had the exact same thing happen to me. I have no idea what policy I have violated and was given no explanation. I have multiple live sites that are now down as well as emails.
I would greatly appreciate some help or clarification. Maybe there is some automated detection that is having false detections? I have no idea, looking to get some explanation or way to reactivate my account.
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Please let me know if you get any explanation or solution
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yeah i don’t understand what happened. it seems like some kind of automated process. i would like to speak to somebody about it, but there doesn’t seem to be a way to get in touch with anyone.
This happened to my account today too. I hope there is a way for support to help us here. I emailed support and just received the same automated response.
Info for support: my email is c3imaging@outlook.com.
Number : 161733
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This seems like its happening to everyone. Just happened to me as well.
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Hiya, please view the response from our VP of security.
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Thanks for the response Sam. Please let us know how to open a support case to have our account suspension reviewed. I tried to message you about this, but I’m not sure it went through.
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I need to open a support case as well. It happened to my account yesterday too.
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Hi @dave123 and @Josephadam can you try to login again? It should prompt you to create a new ticket to the helpdesk. From there Mark will follow up. (:
ok thanks. just did it.
thanks. my account is unlocked now.
soo glad to hear it! I’m sorry you were impacted. Please don’t hesitate to reach out if you have other questions. 
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