@SimonWMX Netlify run two networks, one that they deem their “Standard Network” and the “HP Edge Network” (which can be thought of as the “Enterprise Network”).
The free Starter Plan and the paid Pro and Business Plans all run on the “Standard Network”.
The pricing for an Enterprise Plan is discovered by reaching out to their sales team.
When I raised the prospect of getting better support last year I was quoted that the plans start at $2,000 USD a month (on an annual plan).
Here’s a thread where it’s discussed but in regards to uptime guarantees: