@hillary @fool Could y’all please update your docs and pricing page to define what a “team member” is?
Check out the Billing FAQs and Pricing Page and Terms of Use Agreement. Only someone at Netlify knows what a “team member” is supposed to be.
(It was clear when they were just a setting in the dashboard but now it’s unclear based on other messaging)
Also while we’re providing real world examples Netlify didn’t think about:
- Our billing admin (non-technical)
- Our customer support team members logging in to check the spam folder for a single form (non-technical)
Now we’re being told the price will jump from $133/mth (7 users) to $3,000/mth (as quoted by sales team). That’s a 2,256% increase so people can see bills and check spam for customer messages.