HI can you try logging in one more time? This should no longer be an issue.
It’s still the same
That is really strange. Can you write into our helpdesk at verifyid@netlify.com. When this is done can you please write back in here with the ticket number so I can escalate?
What Am I supposed to do exactly?
I sent an email to verifyid@netlify.com and got some generic reply
Hi there, I am having the same issue trying to sign up with Github. Email is hilorena.contact@gmail.com thanks.
I also have the same issue.
The Email is popoolakehindehussein@gmail.com
@Hussein Also has an active thread here:
Hi @Hussein and @lorenahurol thanks for your patience. I have issued a verification to your email.
Hi, I’m having the same issue
I was in the process of logging in with my github account…
The problem arises when I open the link that Netlify sends me to Verify my identity (“Please Verify your Identity” ), I click on it and the result I get is: “We were unable to verify identity and reinstate your Netlify Account”,
Why? Netlify doesn’t give the chance to verify my identity
My email address: adm_dng@hotmail.com
Hi, please reach out to our fraud and abuse team at verifyid@netlify.com
my email yoshfkk@gmail.com was notif netlify We were unable to verify your identity and reinstate your Netlify account.
Hi, I have sent your query to our helpdesk. Please stay tuned to your email.
I need help with my case, email: adm_dng@hotmail.com (Github account)
Having the same issue as others here with Github sign up. I tried sending an email to verifyid@netlify.com but I got the same automatic response telling me to use the AI chatbot. Which I can’t do, because I can’t log in…
My email is treyroemer@gmail.com
Hiya, thank you for your patience and my sincerest apologies on the delay. I have escalated your query to our helpdesk. Please stay tuned to your email.
Hiya, thank you for your patience. I have sent your query to our help desk. Please stay tuned to your email.
I got the same problem and even contacted verifyid@netlify.com for my mail id : gabanivatsal17@gmail.com
Hiya thank you for your patience on this and welcome to the netlify support forums! Your account has been enabled at this time.