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- we need to know your netlify site name. Example:
gifted-antelope-58b104.netlify.app:
(Version running from my personal): https://main--rainbow-concha-662740.netlify.app/
(Version running from shared account): https://main--calm-lokum-46dfad.netlify.app/
- DNS issues? Tell us the custom domain, tell us the error message! We can’t help if we don’t know your domain:
I originally had this set up on my personal account as a custom domain, and was awaiting External DNS verification to get it set up on my Netlify account. Now my church has created another Netlify account to host the site and wants to move the custom domain management over to that account.
I followed this guide and removed the custom domain from my personal account version’s settings, but when I go to the shared account and try to add the domain again, I still get the message:
“risealliance.church” or one of its subdomains is already managed by Netlify DNS on another team.
Is there a delay in removing the custom domain and its corresponding DNS Zones on Netlify’s end that I need to elapse before adding the custom domain to the shared account?
Thanks in advance!