Hello, I have a domain registered with a 3rd party. Last year I set up a custom domain in netlify. I am now using a new netlify acount and want to remove the custom domain from the other netlify site and add it to my new netlify account.
I removed the custom DNS settings on my 3rd party (no longer pointing to netlify servers) but I can not use my custom domain on the new netlify site because of the error stated below.
- we need to know your netlify site name. Example:
my netlify site name: legendary-flan-b2bd2c.netlify.app
i had pointed the domain to a different netlify site - I contacted the owner of that site to remove the custom domain and he did that successfully yesterday
- DNS issues? Tell us the custom domain, tell us the error message!
The custom domain is studentanimationshowcase.com
The error message I receive is: “custom_domain is owned by another account”