Transfer custom domain (Namecheap) from one account to other account

Support
1

Hi Team,

I am trying to map custom domain to one of my site. Domain is currently attached to the other account that I own(personal). I want to remove custom domain from the personal account and move to this account. What should I do?

2

@team_draftbox Welcome to the Netlify community.

What happens when you go to the dashboard for the personal account and select “Remove Domain” in Site Settings -> Domain Management -> Domains -> Custom Domains? You should be able to remove the link on this page, then go to the dashboard for your other site and add your custom domain there.

3

Domain is currently not attached to any site. Also, I checked https://app.netlify.com/teams/thandaanda/dns but I am not able to see the domain.

4

@team_draftbox If your custom domain is currently pointing to a web site, there must be DNS records somewhere.

Perhaps you should share your custom domain so other can try to see what’s going on?

6

Hi Team,

I managed to figure out the solution. It was attached to my other account.