Stuck at forever-loading logo

I tried logging in, but I am stuck at the forever-loading logo. I need to update the payment method as I blocked my other debit card and lost my wallet recently. I need the websites up and running. Someone, please respond and give me access to the website again.

My email address is japneet28singh@gmail.com

Hi, I’m not seeing any restrictions on your site. Please write back if you are still having issues.

yes, I still have the issue: I can’t log in. I don’t know what is happening. It just won’t let me get in. I can’t get past the forever-loading logo.

hmm that sounds strange. Can I ask what country you are trying to access our platform from? Are you experiencing this issue on all your devices and browsers?