I tried creating an account on Netlify with GitHub auth to deploy my static website; when I clicked signup there was a loading logo it ran for a few seconds, then disappeared and I was left on a blank white page, I waited for a minute or two and nothing happened, I thought it is just some error so I got back to the home page, which worked fine, and tried logging in but I was left with just loading logo and nothing more it ran for few minutes and I closed tab. Tried logging in through incognito, also deleted cookies, and removed authorization for Netlify on my GitHub in order to try again but nothing happened. Error persisted, researched on Google but didn’t find anyone who had a similar experience. However I successfully created and logged in to this forum account and tried logging in again after creating this account but still, the same problem persisted. Can anyone from support help me solve this problem?
Can you please try and signup/login again but you should be prompted to submit your ID verification documents or to bypass this you can signup for a Pro account.
I checked email and spam and there is no verification there. Is it possible to delete my account if it’s even in your database and then I can try to open it again?
Hi, this is very strange and I haven’t encountered this before. Can I ask what country you are trying to signup from? certain countries are not able to access our platform. Also i’m assuming you cleared your browser cache etc?