Serious issues -- need staff

Support
1

First off I’m being charged $28 for a feature I can’t disable. I disabled auto-deploy and have a working build hook set-up, but that doesn’t apparently effect build on push.

After researching, it seems I need to manually request this in the forums: Disable auto build on-push

Also my site gets very little traffic and doesn’t even have a db since it was meant as a personal portfolio.

To go even further I can build locally and let you guys just host the static content if possible.

So in summary I need:

  1. Removal of charges.
  2. Disable auto-build.
  3. Reenable auto deploy.
  4. Info for hosting local builds (I assume there is a path I need to set).

Thank you for your time.

2

hi, welcome.

which site name is this regarding, please? we do need to know that before we can start to take a look. thanks.

3

Hi Perry,

I think the URL is: https://sondro.netlify.app/

Thank you for taking the time to look into this.

5

Hi Sondro,

We have sent you an email to the email address associated with your Netlify account, and we’ll communicate with you through that email to continue resolving this issue.
(Please note that for security reasons, we will not contact you at email addresses not listed in your Netlify account.)

Also, please let us know with a reply here if you don’t receive a message from us.