Dear Netlify Support Team,
I recently signed up for a Netlify account through GitHub with the intention of deploying a vue3 tutoring platform I’ve been developing. This platform aims to connect students with tutors specializing in computer science and software development. However, I was immediately banned from using your services, even before logging in and getting a chance to deploy my app.
I understand that Netlify must have security measures in place to protect its platform and users, but I was taken aback when I was asked to provide an ID for verification. I’ve been a GitHub user for over two years and feel that linking my established GitHub account should serve as sufficient proof of my identity, especially for the free tier of your service. My gmail account linked to my github is also 2 years + old.
While I have no issues with verifying my identity, I do find the ID request to be a bit intrusive given that I’m just aiming to utilize the free tier. I kindly request that my account be reviewed and reinstated so I can proceed with deploying my app, which aims to contribute positively to the educational landscape, plus if everything goes well i will be more than happy to upgrade to pro tier.
Thank you for taking the time to review my request. I look forward to resolving this matter and using Netlify for my development needs.