Can't sign up to netlify app

[wissem26]

hello
i want to deploy an angular app so i tried to sign up and connect with Github account but I am unable to log in
i got this error : Authentication Error Authenticating failed due to the following error: We already have a registered user with this email address. Log in to connect your GitHub account.
so i have search for another solution …i tried to log in with email adress but it says
We have suspended this account due to suspicious activity. To quickly reclaim this account, please take a moment to verify your identity before using Netlify.

About identity verification

This is a necessary step to protect our systems and the web community against fraud and abuse.

• Your identity information will be verified by Stripe
• We never store the identity information submitted through this process on our systems
• Stripe does keep a record that we can access in cases of abuse

I tried to provide my identification document but it’s not working.
i don’t know how log in or why i’m banned …i’m using netlify for the first time .
any suggestions please ?

[wissem26]

i got this message too : We regret to inform you that your account has been flagged due to increased potential for fraudulent behavior. As a result, we are unable to enable your account. We understand that you may have questions regarding the ban; however, please note that we will not be able to provide further review or additional reasoning for this decision.

We appreciate your interest in our services, and while we understand this may be disappointing news, we take the security and integrity of our platform very seriously. Our Fraud and Abuse Team has thoroughly reviewed the situation, and based on their assessment, the decision to disable your account has been made. We value your understanding and cooperation.

Thank you,
The Netlify Fraud and Abuse Team

i don’t why i’m just trying to sign up …i have never use netlify before and I have not done any fraud

[SamO]

Hi, your account were automatically marked as spam as an effort to crack down on potential fraudulent behaviour. Please see our VP of security response regarding this.

My Netlify account ha been suspended, I don't know why?

The safety and security of our platform is of paramount importance to Netlify, and our fraud and abuse mechanisms play a critical role in ensuring a safe and secure environment for all our customers. The tuning of our fraud and abuse mechanisms can sometimes result in false positives and inconvenience for our users. Please know that we are actively working to address these issues and make necessary improvements to ensure a smoother and more accurate experience for all our customers. As part of…

Luckily, you should now be able to verify yourself via stripe to unlock your account. Please try signing in again and follow the prompts to upload a copy of your ID so we can be sure you are legitimate. Please view a list of acceptable documentation for your country here. If you are not prompted to do this please submit a support ticket and mark the reason as “signup/login”.

If you do not want to verify your ID you can bypass this step by signing up for a Pro tier account.