Hello Netlify Support,
I’m writing to request a refund for an automatic renewal charge that was made today at 9:32 PM.
The subscription was renewed automatically, but I did not intend to continue with the paid plan. I have now downgraded/cancelled the paid plan to prevent any future charges.
The charge was made only a few hours ago, and I have not intended to continue using the paid subscription. I would greatly appreciate it if you could review the charge and consider issuing a refund as a one-time exception.
I understand your refund policy, but since the renewal happened today and I contacted you immediately, I would be very grateful if you could make an exception in this case.
Thank you for your help.
Best regards,
Esteban Ramos