Hello Netlify Support Team,
First of all, I would like to express my sincere gratitude and appreciation for your amazing platform and the great effort your team puts into Netlify.
I am writing to kindly request a refund. I was automatically charged $9 for my subscription for this month, which was unintended. I haven’t been using the paid features for this billing cycle. Could you please process a refund for this charge and help me downgrade my account back to the free tier?
Thank you so much for your time and help!