Refund Request for Unintentional Subscription

Support
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1

Hello Netlify Support Team,

First of all, I would like to express my sincere gratitude and appreciation for your amazing platform and the great effort your team puts into Netlify.

I am writing to kindly request a refund. I was automatically charged $9 for my subscription for this month, which was unintended. I haven’t been using the paid features for this billing cycle. Could you please process a refund for this charge and help me downgrade my account back to the free tier?

Thank you so much for your time and help!

2

Hi team, just following up on this request. I’d really appreciate your help with processing the refund when you get a chance. Thanks!