Hi Netlify Support,
I was charged $9.00 on August 31, 2026 (Invoice #TAGWBM-00005) for the Personal plan. I only just received the successful payment email now and was not aware the billing had gone through. It appears Netlify had been attempting the charge since around August 26th due to a card issue, and the payment only succeeded today.
I have not triggered any deploys or used any paid features. I would like to downgrade to the Free plan and kindly request a full refund of this charge, as the plan has not been used at all.
Account email: andersonelliot70@gmail.com
Thank you.