Question about auto-recharge timing

Admin
1

We are planning to credit-based billing and wanted to confirm how auto-recharge behaves during high-traffic spikes.

Our site can experiences a very large spike in bandwidth and web requests overnight. To prevent any “site not available” messages, we plan to load up with enough add on packs and enable auto-recharge**.**

However, I wanted to clarify a couple of things:

  1. If multiple add-on packs are automatically recharged in a short period (potentially up to ~15 packs during the spike window), will there be any interruption to the site while the new credits are being added?

  2. Is there any delay between credits running out and the next add-on pack being applied that could temporarily affect availability?

Our goal is simply to ensure continuous service during the traffic spike and avoid any risk of downtime due to credit exhaustion.

Thanks
Dave

3

Hey @cityofsydney :wave:,
Thanks for reaching out!

We’ve gone ahead and created a support ticket for you, so our team can follow up with you directly via email from the help desk. Our Support crew will be in touch with you by email soon.

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Thanks for being here, and keep an eye out for that email from us!