Password reset emails coming from old subdomain

Support
1

I renamed my site, and so my subdomain changed. It used to be starchatter.netlify.app, now it’s charachat.netlify.app. I have identity integration turned on, and it was on before the rename. Now, when I issue a password reset email, the subject is still “Reset your password for starchatter.netlify.app”

I know that these email templates are customizable on the higher tier plans, but is this a bug? Or is there a step I haven’t taken yet?

2

Hi, it could very well be a caching issue. Can you try clearing your browser cache/ and if possible updating the email template manually?

3

I am not on a plan that allows for updating the template manually, so I didn’t check here. But… it looks like the subject can still be updated.

4

Hiya, glad you found your solution Thanks for coming back and sharing with the community. (;