I am working on a site (https://app-postscriptmedical.netlify.app/) where initially all was working as expected. The user would sign up and the identity-related emails would all get sent and received.
Today, we have updated the identity level to 1 in order to have the emails sent using our domain name. I have followed the instructions on the docs and checked the credentials several times over, checked the junk folder. Unfortunately, the emails no longer work as expected.
We are using PostMark for the transactional emails. Something must be misconfigured somewhere and I am unable to find where or how. I know it is partially working because if I create a new user, I can trigger a password reset via the identity UI and receive the email with our domain as the sender. But none of the emails generated by the identity hooks.
Our custom domain has its DNS handled via Netlify and is: app.postscriptmedical.com