Hey, first things first:
APP ID: c8917f89-5771-44ae-88f0-c1ebda658dbb
Templates are at the root of the served zip file.
Other templates work, all except the password reset template.
The content of the html should be the same except some text really. However, I have a suspicion that there’s a semantic / syntax error in the html and Netlify is refusing to use it? (Although it seems to be the same as confirmation/invite template).
I cannot see any errors provided by netlify, the email is sent just without the template. Will probably need staff to analyse the logs below:
Some timestamps for a reset email sent are:
10-02-2021 23:01:54
10-02-2021 22:35:35
10-02-2021 22:13:07
Using the custom SMTP email as setup in the admin ui.
A timestamp of a working Invitiation template being sent is at:
10-02-2021 22:07:58
10-02-2021 18:43:55
Thanks a lot!