One repo, two accounts, login credential lost

So there is a GitHub repo that has two Netlify accounts connected to it.
One that we have access over and one we lost access to.
Site name:
One of the two is mentioned here under “Site name”.

I want to remove it from our GitHub, but I do not have access to that account anymore.
Since the account has minutes, it builds and creates a mess as we can not stop it.
Is there a way to deactivate the account behind it and stop the builds?

Hey there, @theJohnnyMe :wave:

I have moved this to our helpdesk so that you can verify your account privately with our support engineers. Stay tuned to your inbox!

1 Like

Hi @hillary,

I need to come back to you as a support agent called Hrishikesh came back to me on the 29th of October with additional info.
I responded to his e-mail on Monday to follow up on what would be the next action to do, but have not yet heard back from him yet.
May you please check if he got my e-mail?

Kind regards,

Hi @theJohnnyMe,

Thanks for the follow-up. I’ve responded to the ticket in the help desk. Please respond in that ticket and we’ll assist you as best we can.