This week I performed a clean windows install and I lost access to my Google account which had all my passwords saved… I lost access to Github which is connected to my Netlify. So basically I locked out myself…
Is there any way I can get access to my Netlify? I can no longer deploy updates to my website if I don’t retrieve that account.
do you remember which email address you used to sign up for netlify? if you do, you can send yourself a password reset email. (this assumes you were able to get back into your email of course, but i sadly can’t help with that)
if you can’t get back into your email and can’t send yourself a pw reset, let me know and i can see if we can get you back on track in a different way.
how frustrating, yassin! i have moved your inquiry to our helpdesk so you can chat with an account specialist. It may be a little bit (a few days) before we can resolve this with you, as we are currently pretty short staffed.
if you can find a way to resolve this on your own in the mean time, please let us know!
This week my laptop stopped working and I lost access to my gmail account which I had created and used for the netlify account. I’m completely locked out of the account. Is there a way to fix this problem? is there any other way to prove ownership?
I don’t remember the gmail password because the computer generated it so therefore I can’t send a reset password link to reset it for the netlify account. I’m completely locked out. Is there a way to get back into that account ? Is there a way to prove ownership of the account ?