I’m trying to move our DNS to Netlify for the domain torontojs.com , but another account has already apparently added the domain. We’ve checked in the org and nobody has found it in their account, so we would like it released manually if possible. For now we’re using the apex cname method but would l…

Hi @kieran , Thank you for clarifying and letting us know the error you were seeing. You should now be able to add configure Netlify DNS for the domain. Please let us know if you continue to have any issues. Thanks!

Sure did! This is what I see when I dig the record: % dig txt verified-for-netlify.torontojs.com ; <<>> DiG 9.10.6 <<>> txt verified-for-netlify.torontojs.com ;; global options: +cmd ;; Got answer: ;; ->>HEADER<<- opcode: QUERY, status: NOERROR, id: 57160 ;; flags: qr rd ra; QUERY: 1, ANSWER: 1, A…

Hi @kieran , Thanks for the follow-up. It looks like you were able to successful add the domain torontojs.com to your site here . You can configure External DNS by follow our Support Guide here: [image] [Support Guide] DNS Quick Start - How to set up DNS Support Guides …

Hey @Melvin We have not been able to add the domain to Netlify’s DNS, as it is still assigned to another account. We’d like Netlify to host the DNS instead of using an apex CNAME The error we’re seeing is: name torontojs.com has a conflicting custom domain in another account Can you please remov…

im having the same issue. shadeaio.com is my website domain and it says name shadeaio.com has a conflicting custom domain in another account but I own the domain… Please help

Hey there, this is happening because the custom domain you’re trying to use already exists on Netlify under a different account. Please verify domain ownership and let us know by responding here when that’s done. If the verification is successful we can remove the domain from the other account so y…

Name has a conflicting custom domain in another account

Support

SamO February 7, 2023, 2:34pm 3

Hi kieran when I tried to verify your domain it shows up as invalid. Did you follow the instructions in this guide?

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Name has a conflicting custom domain in another account

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