Minddshopp.com or one of its subdomains is already managed by Netlify DNS on another team

Support
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1

I am getting below error even i have deleted hosting from netlify, deleted project, netlify account though i am getting this error. I have added TXT records to verify ownership in godaddy but still i am facing same issue. Please do needful as it is impacting business.
minddshopp.com or one of its subdomains is already managed by Netlify DNS on another team.

2

@Vipin_Gehlot The TXT record does nothing on its own, as there is no automated system.

I made a feature request for it to automated back in late 2021, you can “like” it here:
https://answers.netlify.com/t/fix-another-site-is-already-using-this-domain-self-service/46443

Currently you need Netlify’s staff to manually do the check/removal.
Because of this, you will generally receive faster assistance by using the support form.

Go to https://www.netlify.com/support/
For ‘What kind of help do you need?’
Select ‘Another site is using this domain’

Then provide the relevant details, (and perhaps a link back to this thread).

Netlify’s team will then respond to you via email.

3

I have submitted support request yesterday and also added case number in godaddy dns to verify ownership. So can you please remove it from backend.

Thanks.
Vipin

4

@Vipin_Gehlot If you’ve already lodged a support request via the support form, you’ll just need to wait.

I can do nothing further, as I don’t work for Netlify.

I just know that Netlify used to have their customers use the community forum for these requests, but more recently they changed to requesting people use the support form instead.

5

Ohk, how quickly they respond to problem, any idea?

6

I’ve got basically no idea, especially now that they started to handle these requests separate from the forum.

You can no longer refer to the posts to approximate response times.

If it provides any guide at all, their primary office is in San Francisco, and the bulk of their staff seem to operate to that timezone.