Issue:
mads.sh or one of the subdomains is already managed by Netlify DNS on another team.
Specs
Netlify App : https://madssh.netlify.app/
Domain Name : https://mads.sh - Formerly managed by DigitalOcean but trying Netlify to give a try, seems like when I purchased this in 2022 it was previously deployed here or managed?
Is it possible to get help to delete the old setup? Can’t remember using it on any work-account on Netlify or any other account (that i probably don’t have access to).
I’'ve added the TXT record as suggested here for verification.
Site ID : b9683b4e-adb5-4e5d-bf6f-20f8607464e5
dig
February 1, 2024, 11:04am
2
You’ll need to verify you have control of the domain
Last Reviewed by Netlify Support Staff: September 2023
Are you receiving the error “another site is using this domain” when you are trying to add your production domain to your netlify site?
Read on! This is easy to fix.
This occurs when you are trying to add a production domain that already exist on Netlify under a different account.
Do you know who might be using the domain (maybe a previous collaborator or an agency you’ve worked with in the past?), the quickest way to get this resolved i…
How can I get in contact with Netlify support on this platform?
SamO
February 1, 2024, 4:26pm
5
Hi thanks for reaching out. I’m not seeing a txt record set for this domain.
~ % host -t txt verified-for-netlify.mads.sh
Host verified-for-netlify.mads.sh not found: 3(NXDOMAIN)
Can you please have another look at the support guide below.
Last Reviewed by Netlify Support Staff: September 2023
Are you receiving the error “another site is using this domain” when you are trying to add your production domain to your netlify site?
Read on! This is easy to fix.
This occurs when you are trying to add a production domain that already exist on Netlify under a different account.
Do you know who might be using the domain (maybe a previous collaborator or an agency you’ve worked with in the past?), the quickest way to get this resolved i…
Hi Sam,
I did read the Support Guide and didn’t know that you have to put your domain in the txt-record aswell (slightly confusing guide), this has been done now
SamO
February 1, 2024, 4:55pm
7
Hi, the domain is still missing the TXT record for the value can you just put 111505 ?
Hi @SamO ,
Is this sufficient?
dig
February 1, 2024, 8:22pm
9
You have added verified-for-netlify.mads.sh
as the record name instead of verified-for-netlify
@MadsFrost
$ host -t txt verified-for-netlify.mads.sh.mads.sh
verified-for-netlify.mads.sh.mads.sh descriptive text "111505"
1 Like
So do I write the hostname to verified-for-netlify and the value as mads.sh ?
I now have these TXT Records:
Host
Value
verified-for-netlify
111505
@
111505
@
verified-for-netlify.mads.sh
dig
February 1, 2024, 8:40pm
12
For most registrars, when entering the record name there is no need to append the domain.
The first three TXT records in your screenshot at the domain apex (this is what at @
indicates)
$ dig mads.sh TXT
mads.sh. 2250 IN TXT "111505"
mads.sh. 2250 IN TXT "verified-for-netlify"
mads.sh. 2250 IN TXT "verified-for-netlify.mads.sh"
The fourth is the record I previously mentioned where you have set the name as `verified-for-netlify.mads.sh.
With any of these records if you changed the current name to verified-for-netlify
(only) it would show up as verified-for-netlify.mads.sh
Check out this Namecheap knowledge article for more on adding records
1 Like
SamO
February 1, 2024, 8:43pm
14
Hi @MadsFrost I have been able to verify your domain. You can now add this domain to your account.
1 Like