My domain has already managed by Netlify DNS on another team

Support
1

Hi there,

My domain or one of its subdomains is already managed by Netlify DNS on another team. Could you help to fix it I want to add my domain to my web.

The netlify address is https://changjiang.netlify.app/
The domain is changjiangfx.com

Thanks a lot.

2

This domain is currently connected to a different account. We can assist in removing this domain once you verify ownership via TXT record. Take a look at this support guide for step by step instructions on how to create that record:

3

[quote=“[Support Guide] “another site is using this domain” Verifying domain ownership for Netlify production domain, post:1, topic:13765”]
verified-for-netlify
[/quote]
Hi there,
Thank you for your reply, I have added the TXT record on my domain DNS server.

{4BCB09C8-2620-4D2A-8A01-F0AE4327EDE4}
{4BCB09C8-2620-4D2A-8A01-F0AE4327EDE4}1178Ă—119 10 KB

Please help to check and fix this issue soon. Thanks a lot.

4

Hi there,

Thank you for your reply, I have added the TXT record for my domain name. Could you help me to check and remove this domain from other accounts?

Best regards,
lei

5

The domain has been removed from the other account, you should be able to successfully add it to your account.

6

Hi there,

Thank you for your reply and update. I am happy to hear this good news. I have added this domain on my site. It is working now.

Thanks again,

Leo

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