Request for Domain Ownership Verification and DNS Reset

Support
1

Hello Netlify Support Team,

I am trying to add my custom domain alterconassessoria.com.br to my Netlify site, but I am receiving the following error message:

“alterconassessoria.com.br or one of its subdomains is already managed by Netlify DNS on another team.”

To verify domain ownership, I have added a TXT record to my domain’s DNS with the following details:

  • Name: verified-for-netlify
  • Value: [URL of this forum post]

I would like to request that the support team verify my domain ownership and remove the old configurations so that I can use it with my current account.

Thank you in advance for your help.

Best regards,
Daniel Hansaul

3

Hi @digitalbloombrazil!
I’ve sent this request to our helpdesk, and we’ll follow up shortly via email to get this sorted for you. Thank you!

1 Like
4

Hello Netlify Community!

If you need assistance from Netlify Support to verify domain ownership, please submit those requests via our form here: Support

This will create a helpdesk ticket so our Support team can help you with your specific case.

Thank you!! We look forward to helping you.

The Netlify Support Team

1 Like